OUTLANDER 4X4 WARRANTY STATEMENT

Outlander 4×4 warrants the original buyer, only when purchased new via authorised Outlander 4×4 resellers and distributors, from date of retail sale and cannot be transferred. Product is warranted against defects in material or workmanship that cause the product to perform below the specified limits set by Outlander 4×4, to the extent that Outlander 4×4 will repair or replace any parts which are found to be defective.

It is at the discretion of Outlander 4×4 if a repair will be made or a replacement issued once the product has been inspected by an Outlander 4×4 representative and deemed to be a genuine warrantable claim. All warranty claims must be submitted via original purchasing store or chain, unless otherwise arranged. Proof of original purchase must be presented upon request.

PLEASE NOTE

Products may be required to be returned to Outlander 4×4 for assessment or repair. Outlander 4×4 is not responsible for postage or removal costs involved, but assistance may be considered at the discretion of Outlander 4×4 in the event of such a claim being verified.

The warranty does NOT apply where:

1. Acts of neglect or misuse are evident

2. Product has been modified

3. Vehicles which are modified or not the recommended vehicle of use

4. Used in racing or competition conditions without the prior consent of Outlander 4×4

5. Used beyond the expectations of the original vehicle manufacturer

Before installation of any product, please ensure you have received the correct parts for your application. Ordering of the correct parts is the responsibility of the buyer. Return of a product in an unused condition will attract a 15% restock fee, where Outlander 4×4 is not at fault.

Return of used or soiled product:

1. Outside warranty period

2. Without fault will result in refusal of your claim and be returned at buyer’s expense. Damage to products through fitment error is not covered under warranty.

Our goods come with statutory guarantees that cannot be excluded under New Zealand Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage contingent on that failure. You are also entitled to have the goods repaired or replaced if they fail to be of acceptable quality even if the failure does not amount to a major failure.

FREIGHT CONDITIONS:

Outlander 4×4 is not responsible for damage or loss during freight.

FITTING:

• All prices listed may be subject to fitting costs.

• Pricing subject to change without notice.

Fitment should be performed by an authorised workshop, damage to products through fitment error is not covered under warranty. Warranty may become void when product is installed in conjunction with anything other than genuine manufacturer or outlander 4x4 components.

For further information please contact us at outlanderanz@gmail.com or via our website.